What information do we collect and why?
When you register with pkok bet, we collect your name, date of birth, email address, and mobile number. This information is essential for creating and managing your account. We verify that you are 18 years of age or older and legally eligible to use a gaming platform. The collected data is used solely for account verification and service delivery purposes. Your information is never sold to third parties.
We collect the necessary financial information to process deposits and withdrawals. Secure encrypted channels are used for payments made through popular mobile banking methods in Bangladesh, such as bKash, Nagad, and Rocket. Your full payment card or bank account number is not stored on our servers. Transaction history is used solely for dispute resolution and security verification. If any suspicious financial activity is detected, we notify you immediately.
When you use our website or app, we automatically record your IP address, browser type, device model, and access time. This technical information helps us improve platform performance and ensure security. Cookies are used to save your preferences and session data so you do not have to log in every time. You can manage cookies through your browser settings, though some services may be limited as a result. We never track your location without your consent.
Pkok bet never sells your personal information to advertisers or third parties. Information may be shared in limited amounts only with legal obligations, payment processing partners, and technical infrastructure service providers. In such cases, confidentiality agreements are in place with the relevant partners and they are bound to protect the data. Information may be shared with authorities in compliance with applicable laws in Bangladesh or court orders. Your information will not be disclosed under any other circumstances.
You can contact us at any time to view, correct, or request deletion of your stored information. After an account is closed and the applicable legal retention period has passed, all your personal data is permanently deleted. If you believe your information has been collected or used incorrectly, please notify our support team. We will investigate promptly and take the necessary steps. Our commitment to your privacy will always remain firm.
We may update this privacy policy from time to time, particularly when there are legal changes or new services are added. Before any significant changes, we will notify you via your registered email or app notification. Continued use of the platform after the changes will be considered as your consent to the updated policy. The date of the most recent update will always be noted at the top of this page. We recommend that you review this policy regularly.
Our core data protection principles at a glance
SSL Encryption
Our entire platform is secured with SSL encryption. Every exchange of your information takes place through a secure channel. Third parties cannot access your data under any circumstances.
Secure Database
All user data is stored on secured servers and backed up regularly. Multi-layered security measures are in place to prevent unauthorized access.
No Sale to Third Parties
Your email, phone number, or any other information is never transferred to advertisers or data brokers. This is part of our strict policy.
24/7 Support
Our support team is available around the clock for any concerns regarding data protection. Contact us directly for a prompt resolution.